Introduction

At Vilasa Experience, we are committed to protecting the privacy of our website visitors and guests. This privacy policy outlines how we collect, use, and protect your personal data when you visit our website.

What Information Do We Collect?

We collect various types of information, including:

• IP address: your device's IP address.
• Browser type: the type of browser you use.
• Device type: the type of device you use.
• Pages visited: the pages you visit on our website.
• Session duration: the length of time you spend on our website.
• Booking information: room type, arrival and departure dates, and payment details (if you make a booking).
• Contact information: name, email address, and phone number (if you contact us).

How Do We Use Your Information?

We use your information for various purposes, including:

• Improving our website: to analyze and improve our website's performance and user experience.
• Marketing and promotions: to send you promotional materials and offers, subject to your consent.
• Customer support: to respond to your inquiries and provide support.
• Booking and payment processing: to process your booking and payment.

Who Do We Share Your Information With?

We may share your information with:

• Third-party service providers: to provide services such as website analytics, customer support, and payment processing.
• Partners and affiliates: to offer you joint promotions and services.

How Do We Protect Your Information?

We take reasonable measures to protect your information, including:

• Secure servers: our website and servers are protected by industry-standard security measures.
• Encryption: we use encryption to protect sensitive information, such as payment details.
• Access controls: we limit access to your information to authorized personnel only.

Your Rights

You have various rights regarding your personal data, including:

• Opt-out: you can opt-out of marketing communications.
• Access: you can request access to your personal data.
• Correction: you can request corrections to your personal data.
• Deletion: you can request deletion of your personal data.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting a revised version on our website.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at reservations@vilasaexperiences.com.

By using our Website and services, you agree to be bound by these Terms.